Refund policy

Final sale

Vermillion releases in limited drops that are not restocked, so all sales are final, with the exceptions below.

Defective or wrong item

If your item arrives defective or we shipped the wrong piece, email VermillionapparelHQ@gmail.com within 7 days of delivery with your order number and a photo. We will send a replacement or issue a full refund, including shipping.

Size exchanges

We honor size exchanges while stock allows. Email contact@vermillionapparel.com within 7 days of delivery. Items must be unworn, unwashed, and in original condition. You pay to ship the item back to us; once it arrives, we ship your new size free within the US. International exchanges are shipped at the customer's cost both ways. If your size is sold out, we refund the item price instead.

Preorders

Items marked Preorder are paid for at checkout and ship when the drop arrives. Drop 02 is estimated to ship in early November 2026; the current estimate is always shown on the product page. If we cannot ship by the estimate, we will email you a new date and you may cancel for a full refund. You may also cancel a preorder for a full refund at any time before it ships by emailing VermillionapparelHQ@gmail.com. If an order includes both preorder and in-stock items, the whole order ships together when the preorder arrives.

Refund timing

Approved refunds go back to the original payment method. Most banks post them within 5 to 10 business days.